In April of 2023, our Building Your Tech Stack webinar series will focus on partners in the Voice Dictation, Advisor Tool, Portfolio Management and Financial Planning categories.

Voice Dictation

In an April 4th Building Your Tech Stack webinar with Mobile Assistant, we’ll be covering:

Redtail + Mobile Assistant = Template-Driven Workflows

Learn how Mobile Assistant’s / Redtail’s templates help improve processes, drive efficiency, and foster the use of workflows.

Register now for this webinar on April 4th at 10:00 am Pacific.

Advisor Tools

In an April 18th Building Your Tech Stack webinar with Finpace, we’ll be covering:

Redtail + Finpace = Speed and Precision

Register now for this webinar on April 18th at 10:00 am Pacific.

Portfolio Management

In an April 18th Building Your Tech Stack webinar with Orion, we’ll be discussing how you can:

Revolutionize Your Process Management with Orion and Redtail

Join us for a deep dive into the powerful integration between Orion and Redtail CRM. In this webinar, we’ll show you how the seamless connection between these two technologies can revolutionize your workflow and help you build stronger client relationships. Make CRM the hub with Portfolio View, which allows you to see your clients’ portfolios right within Redtail, without the need to switch between multiple applications. This streamlined view gives you a comprehensive overview of your clients’ investments, allowing you to make informed decisions and provide better service. We’ll also show you how Redtail data can feed important tasks like proposal generation, saving you time and reducing the risk of errors. Don’t miss out on this opportunity to see firsthand how Orion and Redtail can transform the way you work.

Register now for this webinar on April 18th at 12:00 pm Pacific.

Financial Planning

In an April 25th Building Your Tech Stack webinar with Holistiplan, we’ll discuss:

Redtail + Holistiplan = 2023 Year of Tax Planning

Tax planning is quickly being added to the list of things clients expect their financial advisor to provide. Come hear how Holistiplan is simplifying the process of planning by providing advisors with a software solution that helps advisors save hours of their time by providing them with actionable observations about the client’s return and a way to model changes for the future.

Register now for this webinar on April 25th at 10:00 am Pacific.

0934-OAT-4/3/2023

Whether you have a portfolio management company or custodian feeding your clients’ account data into your Redtail CRM or you manually enter and update your clients’ account information, we offer a ton of resources to help you learn everything you need to know about working with accounts in Redtail.

Accurate account information is crucial in order for you to provide a consistent, outstanding client experience and we have a significant amount of documentation and video help at your disposal 24-7 to ensure you understand how to work with accounts in Redtail. We’re including links to all of that here, along with a brief description where necessary of what you’ll find at each link.

We hope this resource on Account Management in Redtail will prove useful to you in your efforts to stay on top of everything account-related with your clients.

Documentation Links

The Basics

• Account Management – offers a broad overview of account management within Redtail CRM
• Today — Accounts – The Accounts tab of your Today page allows you to see, at a glance, a broad overview of your Assets Under Management.
• Contact Overview Menu: Accounts – This is where you’ll find the Accounts area for an individual Contact, where you can view all Accounts you’ve entered for your client or that have been fed over via integration with an account aggregator.
• What account information shows up in the Flags column for accounts? – When viewing your clients’ accounts, you’ll see a Flag column indicating important information about each account such as ownership, tax qualification status, insured, etc.
• Working with Unlinked Accounts in Redtail – If you have an account feed with one of the account aggregating firms with which Redtail integrates, once your feed begins this is the area you’ll visit to link any accounts that didn’t link automatically to their corresponding contact record within Redtail.
• Portfolio Management and Custodians – We call our integrations with both portfolio management tools and custodians “Account Feeds”. An account feed typically sends account information once a day, allowing you to find important account information associated with the contact in their Accounts area. This post provides links to our current integration partners in this category.
• Unlinking / Relinking Accounts – If one of your client accounts that feeds in from a Portfolio Management or Custodian integration is linked to an incorrect client within Redtail, this will walk you through how to easily unlink the account and then relink it correctly.
• How do I manually add an account to a contact record in Redtail? – Whether you use an account aggregating service or not to feed account data into your CRM, there may be times where you need to manually enter an account for one of your clients. In this post, we cover all of the available fields when adding an account.
• How do I manually add account values in Redtail? – If you are not currently using one of the account aggregation firms with which we offer integration, you would need to manually add your account values for accounts you’ve entered into Redtail CRM if you want those values reflected in the client’s Portfolio Value. This post tells you how to accomplish that.
• How do I link documents in a contact’s CRM Document Storage to one (or more) of their accounts? – If you need to tie a Document to a particular account for a contact, this post covers the two ways to do so.
• How do I link an activity to a specific account for a contact?  – If you need to tie an activity to a particular account for a contact, this post covers the two ways to do so.
• How do I link a Note to a specific account for a contact? – If you need to tie a Note to a particular account for a contact, this post covers the two ways to do so.
• How do I move an account from one contact record to another? – Occasionally, you may run into a situation where you need an account to be reflected under the Accounts section of a client other than the client to whom it is currently attached. The process for moving an account to another record is straightforward, and this post shows you how.
• How do I locate a missing account in Redtail? – Occasionally we receive a call or email from a Redtail subscriber who is trying to locate an account that they believe should be in Redtail CRM. But, they are not finding it in the Accounts section for the client to whom they believe it belongs. There are two places to look for the account in order to turn it up if it is, in fact, in your database.
• Can I add additional Account Types to my database? – When manually adding an account to Redtail CRM or when editing an existing account, one of the fields available is Account Type. By default, there are many Account Types from which you can choose. If you would like to designate an Account Type not available from those default Types, however, you have the ability to add new Account Types.
• Can I Add Additional Account Tax Qualified Types To My Database?  – When manually adding an account to Redtail CRM or when editing an existing account, one of the fields available is Account Tax Qualified Type.  By default, there are many Account Tax Qualified Types from which you can choose.  If you would like to designate an Account Tax Qualified Type not available from those default Types, however, you have the ability to add new Account Tax Qualified Types.
• Can I Add Additional Account Asset Types To My Database? – When manually adding an account to Redtail CRM or when editing an existing account, one of the fields available is Account Asset Type.  By default, there are many Account Asset Types from which you can choose.  If you would like to designate an Account Asset Type not available from those default Types, however, you have the ability to add new Account Asset Types.
• How do I add new Account User Defined Fields to my database? – User Defined Fields (UDFs) can be set up for use with contacts in your database; they can also be established to use specifically with accounts. This post shows you how to add UDFs to your database that can be applied to your Accounts.
• Can I add new Investment Objectives to my database? – Investment Objective is one of the fields you can track about your individual contacts (and about their individual accounts) within Redtail.  This field can be completed from the Know Your Client area within a contact record in the Strategic Allocation Model section or from an Account’s Details page in the Strategic Allocation Model section. This post walks you through how to add these to your database.
• Today — Market News – Market News is accessible from your Today page and provides you quick access to Market Indices, Your Stock Watch List, Top Assets Held as reflected within your CRM, and Market News.

Reports

• Standard Account Reports – A list with links to all Standard Account Reports.
• Accounts by Agent Name – A standard account report within Redtail organized around the agent name for accounts. (Note: the Agent Name field for your accounts can be populated when editing an Account’s Details.)
• Accounts by Agent Number – A standard account report within Redtail organized around the agent number for accounts. (Note: the Agent Number field for your accounts can be populated when editing Account Details for an account.)
• Accounts by Contact – A standard account report within Redtail organized around the clients to whom accounts belong.
• Accounts by Company – A standard account report within Redtail organized around the account company.
• Accounts by Manager – A standard account report within Redtail organized around the manager for accounts. (Note: the Manager field for your accounts can be populated when adding a new account, or by editing an existing account).
• Accounts by Model – A standard account report within Redtail organized around the accounts’ Model. (Note: the Model/Strategy field for your accounts can be populated when adding a new account, or by editing an existing account’s details).
• Accounts by RMD – A standard account report within Redtail that will allow you to see which of your client accounts are subject to RMD. This same report will also allow you to filter accounts by those contacts age 59 1/2 and up and 65 and up.
• Contacts by RMD – A standard contact report within Redtail that will allow you to see which of your clients are turning a certain age, based on filter options, within the current calendar year.
• Accounts by Status – A standard account report within Redtail organized around the status of accounts. (Note: the Account Status field for your accounts can be populated when adding a new account, or by editing an existing account).
• Accounts by Type – A standard account report within Redtail organized around the type of accounts. (Note: the Account Type field for your accounts can be populated when adding a new account, or by editing an existing account).
• Accounts by Tax Qualified Type– A standard account report within Redtail organized around the tax qualified types of accounts. (Note: the Tax Qualified Type field for your accounts can be populated when adding a new account, or by editing an existing account).
• Accounts by Linked – A standard account report within Redtail displaying all accounts within your database fed in from an aggregator that are linked to a contact record.
• Accounts By Unlinked– A standard account report within Redtail displaying all accounts within your database fed in from an aggregator that haven’t yet been linked to their contact record.
• Deleted Accounts – A standard account report within Redtail displaying accounts that have been deleted from your CRM, organized around the last name of clients.
• Documents by Account – A standard document report within Redtail displaying accounts that have CRM documents linked to them.
• Account Company by AUM (Top-N Report) – A standard Top-N report within Redtail divided in groupings by Account Company of those accounts listed within your contact records.  Note that because this is a Top-N Report these will be listed in order of those for whom the AUM is greatest.
• Client Summary  – A standard fiduciary report within Redtail with information about last activity and note as well as account information for clients with at least one Tax Qualified account. The filters can be used to narrow the report down by account or contact level information.
• Transactions by Account – A standard transactions report within Redtail displaying your account transactions, organized by account number.
• Transactions by Contact – A standard transactions report within Redtail displaying your account transactions, organized by client name.
• Account Renewals – A standard reminder report within Redtail that displays your upcoming account renewals.
• Account Riders – A standard reminder report within Redtail that displays your upcoming account rider dates.
• Account User Defined Fields – A standard UDF report within Redtail displaying your client accounts along with any associated UDF fields/values.
• Save your Standard Report Filters for repeated use – While not limited to your Standard Account Reports, learning to set up and save report filters for your account-associated reports can save you a ton of time in your day-to-day operations.

“How to Handle” scenarios we’ve put together that involve accounts in Redtail

• 401(k) Clients and Accounts – The SECURE Act of 2019 provided provisions and incentives for 401(k) plans for small businesses. Since its passing, there’s been a noticeable uptick in the number of small businesses providing 401(k) plans and employees participating in those same 401(k) plans. This also created a greater demand for 401(k) education and support surrounding those plans giving advisors yet another service to diversify into. This post offers tips on how to handle 401(k) clients & accounts in Redtail CRM.
• RMDs – Assisting with Required Minimum Distributions (RMDs) is likely a service you provide to your clients each year. Redtail CRM has many tools available to easily identify clients who may need to take RMDs. Examples include clients over 72, those turning 72 this calendar year, and those who have inherited an IRA. This post details many of the ways you can use Redtail CRM to manage client RMDs.
• Trust Accounts – Being an effective financial advisor requires having a comprehensive knowledge of all forms of assets a client or prospect owns or may own in the future. This oftentimes includes assets in a Trust Account. Thankfully, Redtail has an intuitive way of adding trust accounts and linking them to all parties involved.
• Wealth Transfer – The great wealth transfer is upon us! Trillions of dollars in AUM is expected to shift between three generations over the next decade. Planning for these changes can be difficult, unless you have the right strategy in place. Redtail provides a number of suggestions to make this transition as efficient as possible.

Video / Recorded Webinar Links

• Redtail Essentials: Accounts [18:41] – Whether you use a data aggregator/custodian account feed or you manually add account information to contact records, accessing account data within your CRM is important. The ability to quickly see the investment accounts held by contacts can be a huge efficiency-booster. Learn more in this recorded session.
• How to Handle RMDs [21:17] – We all know how important it is to make sure your clients are taking their Required Minimum Distributions (RMDs). But, are you taking advantage of the client data that you’re already tracking in Redtail to quickly and easily keep your clients on top of their individualized distributions? Watch this recorded session where we discuss how to use Redtail CRM to streamline this process and help your clients avoid any unnecessary penalties.
• Redtail Essentials: Opportunities [31:53] – Successful advisors are often those who are best prepared to recognize, appropriately prioritize, and then successfully onboard new business or close new opportunities with existing clients. Having a system in place to track new prospects or opportunities in order that they don’t fall off of your radar is a crucial component of business growth. Don’t overlook Redtail CRM as a sales pipeline tracker where you can move prospects or current clients through your sales process. Creating blocks of time in your week to work opportunities can really pay off! Watch this recorded session to learn more about using the Opportunity Tracker in Redtail!
• How To Prepare for the Wealth Transfer [21:05] – The great wealth transfer is upon us! Depending on which source you use, some 30 trillion dollars of wealth is expected to shift between three generations. Planning for these changes can be difficult, unless you have the right strategy in place. Effective use of your client data within Redtail can help both you and your clients in preparation for the transfer. Learn more in this recorded session.

ABOUT this webinar
Topic: Building Your Tech Stack – Onramp Invest 
Description: Cryptoassets in Your CRM with Onramp Invest & Redtail CRM

Cryptoassets are here to stay. Investors, both young and old want advice from their financial advisor about them. Onramp provides financial advisors with the means to do so and Redtail empowers them to be as productive as possible while doing it. Join Craig Uhlenkott, Chief Product Officer of Onramp Invest, and Austin Johnson of Redtail CRM for a live conversation where we’ll review the state of cryptoassets in the world of financial advice and discuss our first integration together, available to all Onramp and Redtail users. Onramp Invest is a comprehensive cryptoasset management solution allowing financial advisors to help their clients safely, confidently, and intelligently invest in the new age. With Onramp, financial advisors receive robust education materials, access to cryptoassets, and the tools to manage them in a safe, secure, and efficient way. It’s where cryptoassets and financial advice merge.

Register now for this webinar on March 15 at 10:00 am Pacific.

In March of 2022, our Building Your Tech Stack webinar series will focus on partners in the Portfolio Management/Custodian and Voice Dictation categories. A description of each partner category along with the partner(s) we focus on in our webinars this month is below.

Portfolio Management and Custodians

We call our integrations with both portfolio management tools and custodians “Account Feeds”. An account feed typically sends account information to Redtail CRM once a day, allowing you to find important account information associated with your clients within the Accounts area of their Contact Record. With that information fed over to Redtail CRM, you can better utilize our Risk Analysis, Investment Research, and Financial Planning tool integrations as well.

In a March 1 Building Your Tech Stack webinar with CircleBlack, our topic is:

Integrating CircleBlack and Redtail CRM to improve efficiencies and focus

As advisors work to grow their practice, one of the greatest needs is time. Time to deepen current client relationships. Time to invest in acquiring new clients. Time to focus on revenue generating activities. The integration between CircleBlack and Redtail gives advisors back that valuable time. Join this webinar to learn more about CircleBlack, a sophisticated portfolio management and reporting solution that allows advisors to access, edit, & update information that sits across multiple technology platforms, all from one place, reducing time spent navigating multiple systems and freeing up time more to spend deepening relationships with clients. Understand how the single sign-on integration between Redtail and CircleBlack allows advisors to have data flow easily between their portfolio management solution and their CRM.

Register now for this webinar on March 1 at 10:00 am Pacific.

In a March 15 Building Your Tech Stack webinar with Onramp Invest, we’ll be considering the below:

Cryptoassets in Your CRM with Onramp Invest & Redtail CRM

Cryptoassets are here to stay. Investors, both young and old want advice from their financial advisor about them. Onramp provides financial advisors with the means to do so and Redtail empowers them to be as productive as possible while doing it. Join Tyrone Ross, CEO of Onramp Invest and Austin Johnson, of Redtail CRM for a live conversation where we’ll review the state of cryptoassets in the world of financial advice and discuss our first integration together, available to all Onramp and Redtail users.Onramp Invest is a comprehensive cryptoasset management solution allowing financial advisors to help their clients safely, confidently, and intelligently invest in the new age. With Onramp, financial advisors receive robust education materials, access to cryptoassets, and the tools to manage them in a safe, secure, and efficient way. It’s where cryptoassets and financial advice merge.

Register now for this webinar on March 15 at 10:00 am Pacific.

Voice Dictation Tools

Voice Dictation tools offer advisors incredibly efficient ways to securely and accurately add notes and/or activities to Redtail CRM with no typing involved (other than a few clicks after those dictated items have been sent over to Redtail). In some cases, these tools also offer default or customizable templates for the various types of dictations you use the service for, allowing you better structure and organize your notes prior to their delivery to Redtail.

In short, integrating your Voice Dictation tool with Redtail CRM offers your office a streamlined way of adding notes to your CRM while the information is still fresh on your mind, as you can speak them while driving to your next meeting, walking down the street to pick up lunch, etc.

In a March 22 Building Your Tech Stack webinar with CopyTalk, our topic is:

Best Practice Partner Spotlight with Copytalk and Redtail

Join us for a conversation with Copytalk, the most prominent transcription service engineered to meet the financial-service industry’s uniquely rigorous standard of accuracy and privacy. In this webinar, we will share best practices for recording dictated client-meeting notes as well as the preparation and delivery of transcriptions. We will also show use cases for Copytalker™ – an on-screen button that allows users to click and dictate from inside Redtail CRM.

Register now for this webinar on March 22 at 10:00 am Pacific.

ABOUT this webinar
Topic: Building Your Tech Stack – CircleBlack
Description: Integrating CircleBlack and Redtail CRM to improve efficiencies and focus

As advisors work to grow their practice, one of the greatest needs is time. Time to deepen current client relationships. Time to invest in acquiring new clients. Time to focus on revenue generating activities. The integration between CircleBlack and Redtail gives advisors back that valuable time. Join this webinar to learn more about CircleBlack, a sophisticated portfolio management and reporting solution that allows advisors to access, edit, & update information that sits across multiple technology platforms, all from one place, reducing time spent navigating multiple systems and freeing up time more to spend deepening relationships with clients. Understand how the single sign-on integration between Redtail and CircleBlack allows advisors to have data flow easily between their portfolio management solution and their CRM.

Register now for this webinar on March 1 at 10:00 am Pacific.

We are pleased to announce the integration between Redtail CRM and Infovisa’s MAUI product, which is the engine of their trust accounting platform.

ABOUT INFOVISA
Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa’s solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. Infovisa has over $120 billion in assets under administration on its trust and wealth management platform. For more information about Infovisa, visit www.Infovisa.com.

WHAT ARE THE INTEGRATION POINTS BETWEEN INFOVISA AND REDTAIL CRM?
The integration will give Infovisa MAUI users the ability to sync their Redtail CRM contacts with MAUI. After the initial sync occurs, the interface requests contact updates or new contacts based on your MAUI name records. For existing Redtail users, this interface provides seamless updates of your name records on MAUI by using the Redtail CRM application as your system of record for contacts.

DETAILS ON INTEGRATION SETUP AND USAGE
Redtail’s documentation on this new integration is available here.